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Policy Install Failed - Problem With The Commit Function

Question asked by Daniel Taney on Jan 3, 2019
Latest reply on Jan 7, 2019 by Daniel Taney

I have a feeling this one is going to require a call to TAC, but does anyone have any experience troubleshooting this one? I've got one VS in a VSLS VSX Cluster containing 3 Virtual Switches and 5 Virtual Systems that I get this Policy install error on. All other VS's install policy just fine. The VSX Cluster is R77.30 with R80.10 SMS.

 

The strange thing is that it happens once the Policy Install progress hits 99%. It was my understanding (based on this very comprehensive and helpful writeup) that the Policy Install procedure was all but completed once the progress bar hit 99%?

 

When I look at vsx stat -v, It appears that VSX thinks the policy installed. The "Installed at" time matches with when the Policy Install fails. 

 

I am able to verify the Policy in Smart Console without any errors but I'm not sure where to begin troubleshooting this since it appears that the Gateway thinks the policy installed successfully but the management server doesn't.

 

Thanks!

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