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Slowness when Accessing HTTP traffic over Remote Access VPN

Question asked by Dialungana Malungo on Dec 23, 2018
Latest reply on Jan 6, 2019 by Dialungana Malungo

Dear Mates


I need a help.


We have started using Check Point Remote Access Solution in our company. So far everything seems to be working just fine apart from long delays we experience when accessing services running over http protocol (it takes really long to access a page). The situation is different when accessing services running over other protocols such as  https, RDP, SSH, which works really faster than http.


I would like to know if there is any configuration changes that needs to be made so that http traffic cannot have higher latency? Or if there is any reason why this is happening.


Another question is related to Capsule VPN (Android and IOS). When I connect a mobile device to the Capsule VPN, I can access all my corporate resources (http traffic is still very slow). However I cannot use the internet on my phone while connected. Internet services only work when a disconnect the Capsule VPN.


Is this a normal behavior of Capsule VPN, or is it something that could be resolved with some configuration changes? if the later is true, how can I solve this issue?


We are using GAIA R77.30.


Thanks in advance