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Capsule Docs & Check Point Courseware

Question asked by Daniel Taney on Dec 7, 2018

I raised this issue in an older thread where a similar discussion was started but have kind of hit a wall, so I figured it may deserve its own thread. We bought electronic copies of the CCSA/CCSE courseware and I am stuck trying to get the Capsule Docs Viewer that was designated for use with these eBooks to integrate into Adobe Reader DC (CPDS-Viewer bundle).

 

I followed the installation instructions to the letter on two different Windows 10 machines with the same result. No matter what, I cannot get the documents to open in Adobe Reader. All I get is the single page indicating the document is protected:

 

 

I am able to view the documents in the traditional Capsule Docs reader, but I have the well documented problem of being unable to print the document in its entirety. So, I know my permissions to access the document are correct and functional. I just can't get this "add-on" to work in Adobe Reader.

 

Has anyone else run into this?

 

Thanks!

 

-Dan

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