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URL Recategorisation

Question asked by Paul Stephenson on Nov 30, 2018
Latest reply on Nov 30, 2018 by Dameon Welch-Abernathy

Hi,

 

Is it just me or does submitting URL recategorisation requests seem to be taking longer and longer?

 

It's not something I do a lot of but I've got one open now at a lengthy 14 days and typically find they take at least 3 days to be acted on, even ones reporting malicious or spam sites. In my opinion these should jump right in as a priority ticket for investigation and ha ve a response time of hours not days!

 

How do other peoples experiences fare?

 

Cheers,

Paul.

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