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SIP/VOIP Problem

Question asked by Johan Rudberg on Nov 22, 2018
Latest reply on Nov 23, 2018 by Dameon Welch-Abernathy

Hello Mates can someone please help with this?

 

I cannot get SIP to work behind Manual NAT Hide or Static makes no difference, When caling from two software agents that are in the same network behind the firewall, and the SIP server is in external network, not over the Internet but on a line directly from the ISP. The best I can get is one way audio. When calling to a mobile phone it all works great audio in two directions as it should.

 

Its shown both in the SIP server and tcpdump in the firewall that many of the UDP packets that belong to the media stream is not NATed. They are sent to the ISP SIP server untranslated and hence are dropped on the way back since there are no route for our internal network from the ISP. Therefore we have to use NAT.

 

We use version R80.10 in a VSX Cluser.

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