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Official process of resolving CheckMates questions - Username change

Sergej_Gurenko
Collaborator
0 3 777

Hello,

I do not like some strange auto-generated username - Serged7631f0d-a6fd-4106-8d02-849f1cfd08dd

I seem to recall registering with my real name and then trying to get forum name as my truncated first name - Serg

I noticed this Jive cloud instance is using OKTA for identity and SSO. We are using OKTA in our company as well. It this auto generated user-name has something to do with this?

Regards,

Sergej

3 Comments
PhoneBoy
Admin
Admin

The usernames are an unfortunate side effect of the integration of Jive and Okta, yes.

At the moment they cannot be changed.

It's something we hope to address in the future. 

Because, c'mon, I have to be PhoneBoy 

Sergej_Gurenko
Collaborator

My biggest issue is why my username looks different depends in I'm reading this forum logged-in or or logged-off

When logged-off

same post when I logged-in

PhoneBoy
Admin
Admin

Unfortunately that is also a known issue, but not for everyone.