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ED
Advisor

Unable to delete service CPD_amon_

Hi,

Doing some cleanup after previous upgrades from R77.x to R80.x

I have two services CPD_amon and CPD_amon_ (with underscore).

 

image.png

When trying to delete CPD_amon_ I get this:

image.png

Followed by this when I click "Where Used...":

image.png

So how can I find where it's being used? 

11 Replies
JozkoMrkvicka
Mentor
Mentor

Try to tick "Show indirect usage in policies"

Kind regards,
Jozko Mrkvicka
ED
Advisor

I have tried that. Doesn't show anything. 

Jerry
Mentor
Mentor

aww sorry, it is about the duplicated record. oh yes - API is your friend then otherwise you may need DBedit instead?
Jerry
ED
Advisor

Hi Jerry,

I don't dare to delete it before finding out where it's being used. What API command can I run to find that out?

Josh_B
Contributor

I just had the same issue. It turned out the object I was trying to delete (custom Application/Site list) was being used in HTTPS inspection rule.

I found where it was being used by using the where-used API command.

 

https://sc1.checkpoint.com/documents/latest/APIs/index.html#cli/where-used~v1%20 

ED
Advisor

image.png

I had no luck there either @Josh_B 

JozkoMrkvicka
Mentor
Mentor

Try to install the database.

Are you using management HA ? Maybe from second management, the service can be deleted? 

Are you using the latest build of SmartConsole ? The latest jumbo is installed ? R80.10 or R80.20 ?

Service with underscore was already present on R77.30 ? AFAIK, the underscore character is added to some objects during upgrade from R77.30 to R80.x.

Kind regards,
Jozko Mrkvicka
ED
Advisor

@JozkoMrkvicka 

I have tried to install the database. 

No managment HA. Latest build of SmartConsole installed. 

The underscore was added after upgrade from R77.30 to R80.x

 

Unable to delete it still. I tried to search for the other CPD_amon (without underscore at the end) and it was just found in a VPN community. Not the CPD_amon_

I tried to add the CPD_amon_ instead of CPD_amon on that VPN community and then use where used and then it shows. Then I removed it and tried to delete but still no luck. 

JozkoMrkvicka
Mentor
Mentor

Can you do some modification on that object ? Change name, change port, change description? Is that possible ? 

Kind regards,
Jozko Mrkvicka
ED
Advisor

@JozkoMrkvicka 

I changed the name and port. Did also an install of policy after publishing. Still not able to see where it's used or able to delete it. 

JozkoMrkvicka
Mentor
Mentor

Well, in this case, a TAC case is a must...

Kind regards,
Jozko Mrkvicka

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