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Phaneath_Phourn
Participant

SmartEvent Cannot Store Logs More Then 4 Days

Hello,

I have an issue of my SmartEvent that it cannot view log or event more than 4 days. Anyone know how can I increase amount of day more than 4 days? As my setting I set keep events in the database of maximums of 365 days.

SPN_Event_Issue.PNG

Thanks!!

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4 Replies
PhoneBoy
Admin
Admin

Can you view logs older than 4 days in SmartLog?
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Phaneath_Phourn
Participant

Thanks for your response.

On SmartLog I can view logs older up to 2 weeks.

And on SmartEvent only 4-5 days and today it's full again:

image_2019_03_26T02_53_22_402Z.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Any way to increase it?

 

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Phaneath_Phourn
Participant

Hello, for SmartLog I can view more up to 2 weeks. But for SmartEvent I see only 4-5 days and today I got a full database again. Is there any way to increase database size more than this? Because as my setting set maximum database size to 200GB, but the current size of the database is about 80% our of 2.21GB. Check below screenshot:

image_2019_03_26T02_53_22_402Z.png

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PhoneBoy
Admin
Admin

How much physical disk space do you have in /var/log?
Possible this SK may apply: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...
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