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brodrigues
Explorer

scheduled update crashed and never completes

Updaye scheduling crashed two days ago and is not complete and does not error. Just keep loading

I tried to do a test:

#curl_cli update.checkpoint.com 443

but the page itself is not found.

Someone has gone through this scheduled update that never ends, you know what I can do?

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6 Replies
Chris_Atkinson
Employee
Employee

Is this an R80.40 Management with JHF lower than T87?

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brodrigues
Explorer

HOTFIX_R80_20_JUMBO_HF_MAIN Take: 91

 

 

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G_W_Albrecht
Champion
Champion

Why do you use update.checkpoint.com 443 ? This must fail - better run the 'curl' commands according to sk83520 ! E.g.: curl_cli [--proxy <IP_or_HostName:Port>] -v http://cws.checkpoint.com/URLF/SystemStatus/type/short

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brodrigues
Explorer

I ran the command, got a response from page 200 ok


<HTTP / 1.1 200 OK

I believe that the problem is not connection to the page. Do you have any idea of what can be done?

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G_W_Albrecht
Champion
Champion

First would be to install either Jumbo General Availability Take_183 or Ongoing Take 188 to make sure you are on a current version.

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brodrigues
Explorer

Got it, is there any way to stop this update that is locked? customer does not want to run a cpstop and start due to the end of the year.

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