Hi All,
I have some issue with a package NGTP license have a status on smart view is N/A.
what i have already checked:
- cplic print = license output until 2022-12-31 for all package NGTP.
- cpstat antimalware -f subcription_status = all product is supported until 2022-12-31.
- on smart update seems those gateway use central management license, and i test to download new contract from management with command contract_util mgmt but failed with this error. download from management result:failed to download contract information file from user center, please ty again in few minutes, if this problem persists, please contact check point customer account services.
for this issue i found sk163833, and try to add rule explicit but the result is still can't download new contract.
for log i see there is traffic FW1_CPRID from SMS>Security Gateway ( Nagapasa ) to Security Gateway ( Gandiwa ).
according this log, should i must make explicit rule for accept traffic from SG Nagapasa? or we still use implied rule.
FYI: user still use R80.10 with GA JHF Take 154 and 279
Thanks Regards
Dio Aditya Pradana
