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Antonio_Madeira
Participant
‎2020-08-20 07:24 AM

Reboot no explanation. Checkpoint 3200.

Hi, 

I recently have the issue with a customer an appliance reboots without explanation. 

The only thing I ne thing is showing is "Aug 20 00:07:18 2020 fw01 shutdown[1583]: shutting down for system halt".

Troubleshooting:

 

fw01# last -x |head |ta

runlevel (to lvl 0) 2.6.18-92cpx86_6 Thu Aug 20 00:07 - 00:09 (00:01)
reboot system boot 2.6.18-92cpx86_6 Thu Aug 20 00:09 (15:05)
runlevel (to lvl 3) 2.6.18-92cpx86_6 Thu Aug 20 00:09 - 15:14 (15:05)
admin pts/2 X.X.X.X Thu Aug 20 12:49 - 12:59 (00:10)
admin pts/2 X.X.X.X Thu Aug 20 13:07 - 13:17 (00:10)
admin pts/2 X.X.X.X Thu Aug 20 13:17 - 14:07 (00:49)
admin pts/2 X.X.X.X Thu Aug 20 14:35 still logged in
admin pts/3 X.X.X.X Thu Aug 20 14:41 - 14:51 (00:10)

 

 fw01# less /var/log/dmesg

NOTHING RELEVANT

 

 fw01# cat /var/log/messages.1

Aug 20 00:07:18 2020 fw01 shutdown[1583]: shutting down for system halt
Aug 20 00:07:20 2020 fw01 xinetd[5034]: Exiting...
Aug 20 00:07:20 2020 fw01 auditd[4412]: The audit daemon is exiting.
Aug 20 00:07:20 2020 fw01 kernel: audit(1597878440.910:616): audit_pid=0 old=4412 by auid=4294967295 subj=kernel
Aug 20 00:07:21 2020 fw01 kernel: Kernel logging (proc) stopped.
Aug 20 00:07:21 2020 fw01 kernel: Kernel log daemon terminating.
Aug 20 00:07:22 2020 fw01 exiting on signal 15
Aug 20 00:09:20 2020 fw01 syslogd 1.4.1: restart.
Aug 20 00:09:20 2020 fw01 syslogd: local sendto: Network is unreachable
Aug 20 00:09:20 2020 fw01 kernel: klogd 1.4.1, log source = /proc/kmsg started.
Aug 20 00:09:20 2020 fw01 kernel: Linux version 2.6.18-92cpx86_64 (builder@Lnx30BccCmp5) (gcc version 4.1.1 20061011 (Red Hat 4.1.1-30)) #1 SMP Sun Sep 2 17:48:54 IDT 2018
Aug 20 00:09:20 2020 fw01 kernel: Command line: ro root=/dev/mapper/vg_splat-lv_current vmalloc=256M noht panic=15 console=ttyS0 crashkernel=128M@16M 3 quiet
Aug 20 00:09:20 2020 fw01 kernel: BIOS-provided physical RAM map:

--------------------------------------------------------------------------------------------

 

 where can i see what happened??

 
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