I am trying to license an Mobile access blade for a clusterxl member that was recently purchased. In the user center, after attaching the blade to the cluster container, I click license and nothing seems to happen. When I select check license, I get the following:
License generation has failed for the below products.
Product/Feature CPAP-SG5100-NGTP
Description - 5100 Next Generation Threat Prevention Appliance
License Generator is temporary unavailable. Please try again later. For further assistance please open a service request on our Support Site - help.checkpoint.com.
Does anyone have an idea what can cause this? It has been going on for 5 days and Checkpoint support has not responded to my request.
Cluster member 2 is working fine.
