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Laurent-LH
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Identity Collector not working for some users

Hi

I am using Identity Collector to make the link between AD accounts and rights in the rule base.

In the same group it is working fine for some users work and not for others. In the Identity Collector Log Monitor I see every association between IP address and User Name.

Every users are authenticaded by the same controller DC and excepted this point they are working fine.

If I give rights to IP address of the user's PC it's working fine for everybody but in the logs I don't see the user name of the accounts impacted by the problem.

My gateway / mgmr / log are in R81 JHF 44 and I have upgraded the Identity Collector in 81.028: same behavior.

I hope to be clear and sorry for my english

Can you help me

Regards


Laurent

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