Identity Collector - not getting any events

[Marcel_Gramalla]

Hi,

we want to establish the Identity Awareness in our Check Point Firewall. We want to test all possibilities and of course also the Identity Collector.

We activated the function and installed the Collector on one machine. The setup was fairly easy and the connection tests were successful.

Unfortunately the Identity Collector doesn't show any received events even if we use a domain administrator as the account:

Do you have any idea how to troubleshoot that? I would assume that the connection test tells me if there is anything wrong. The firewall on the domain controller allows the access from the Identity Collector.