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nmelay
Collaborator

Identity Agent IP exclusion

Hi all,

One of my customers recently started using a new remote access solution (from another vendor), which terminates on two "connectors" inside the corporate network.
Some of these remote users are also running the Identity Agent on their computer.
From the gateways's perspective, all of them are sharing the same two internal IP addresses.
This group of Identity Agents are thus competing for these IP's ownership, and make IA go crazy on the gateway.

I know the Identity Collector can be configured to exclude/ignore some specific IPs.
As far as I can see, no such provision has been made for the Identity Agent.

I guess I could try to solve this by blocking the Identity Agent from connecting to the gateway.
Is there a cleaner and more elegant way to do it?

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