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IA collector - events from shared mailboxes


I discovered that having a shared mailbox in addition to the personal one is resulting in permanent access role updates on the client.

If I close outlook I only see the logged in user.

Checkpoint says its by design - but actually installing MUH agent on thousends of clients is not a nice solution or me.

Has anybody seen this issue before? It really gets problematic if the username of the shared mailbox has no rules for internet access - when role is updated the user using this pc can not access the web.

Since it looks like a real windows login event I so no options for exclude filters.


Gateways are R81 - collector 81.040



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