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Can't remove nor create backup on R81 T51

Hello,

Can't remove nor create backup on R81 T51 security gateway in WebUI. 

In messages:

Jan 28 07:37:40 2022 fw-ext-1 ipstcl2: regStrCmp: Match found of the string msg at pattern msg (0,3)
Jan 28 07:37:40 2022 fw-ext-1 ipstcl2: check_special_char: The key msg is allowed to have special character at it's value
Jan 28 07:37:40 2022 fw-ext-1 ipstcl2: check_commands_black_list: The userName value contain a black list command
Jan 28 07:37:40 2022 fw-ext-1 ipstcl2: Black listed command found

What this means ?

Also, didn't we agree earlier that "black listed" is a big NO NO word nowadays? 😀

0 Kudos
2 Replies
Chris_Atkinson
Employee
Employee

Do you have a TAC case open in parallel?

Are you using a specific account created for backups or an ordinary admin account?

No TAC case.... read bellow.

Ordinary admin account. "Backup on this appliance" option.

In the mean time, I upgraded to T56. Then I tried again and it worked. Might have been some temporary problem.