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"Failure while deserializing object of type" error in SmartConsole when trying to connect to Security Management Server with Portable SmartConsole

Admin
Admin
4 2 73.8K

In case you get this error when trying to run a portable version of SmartConsole like I was doing this morning in Windows 10:

The answer is pretty simple.

Before uncompressing the ZIP file, right-click on the zip file and "unblock" it before unzipping.

Then, when you unzip the file and run SmartConsole.exe, it should work.

Source SK: "Failure while deserializing object of type" error in SmartConsole when trying to connect to Securit... 

2 Comments

Actually there are more reasons for this error.

One of them is incompatible client and server versions especially if one of them was a part of the EA program.

If neither advice (unblock before unzipping, check SmartConsole and Management Server versions) helps, please open a support ticket - we want to help on this error as there are more potential reasons for it. 

Admin
Admin

Good to know Smiley Happy