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Packet loss 44k chassis

Hi all,

One of our customer has a dual chassis 44K setup on R80.20SP with take 163. The setup is in VSLS mode with several virtual systems on both chassis 1 and chassis 2. 

Customer is going to add more virtual systems to the setup and sending more traffic throught this setup in the future so he did some performance tests. We found out we get a packet loss when we are sending a stream of small UDP packets through a virtual system.

Sending a 5 Gbps stream with 1400 bytes UDP packets gives us no packet loss. Sending a 5 Gbps stream with 500 bytes UDP packets gives us a 40% packet loss.

We do not see a high load on the CPU's. On all  SGM's they are running very low. We also do not see any drops or errors on the SSM interfaces and no drops in SmartLog. SecureXL is enabled an we see a 99% acceleration rate and it looks like the stream is templated.

To make things worse, when we put this kind of stream through a virtual system, all other virtual systems on the same chassis are affected and we see loss of application and services on those virtual systems.

Has anyone experience the same when sending this type of traffic through a 44K chassis? How did you investigate to find the root cause? And most important, did you resolved it?

Some more information:

Both chassis' have one SSM and two SGM's.

One the SSM we use the 100GB ports in a bonding configuration.

We only use the firewall blade.

It is an internal firewall, so no NAT configured.

When we bypass the 44K chassis by configuring some network routes, we do not see any packet loss, so it looks like the 44K is the bottleneck.

Thanks for your replies and suggestions. I also have a case open with support, but all help is welcome.

Regards, Martijn

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