This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
ABOUT CHECKMATES & FAQ
Create a Post
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
support_suppor1
Participant
‎2019-02-10 08:15 PM

SGM randomly reboots

Hi,

Anyone experiencing the same issue? We have a dual chassis setup. We did not notice that the SGM reboots before applying the hotfix. After applying the HFA_105, the SGM reboots randomly without any error. We already raised this to TAC but so far no definite explanation. 

Thanks

3 Replies
PhoneBoy
Admin
Admin
‎2019-02-12 08:40 PM

Can you send me the SR in a private message?

0 Kudos
support_suppor1
Participant
‎2019-02-14 05:12 PM

Hi, 

I messaged the SR. Any insights? Or similar issues you encountered? 

Thanks

0 Kudos
PhoneBoy
Admin
Admin
‎2019-02-14 07:41 PM
In response to support_suppor1

You did, and unfortunately, I have to leave troubleshooting Scalable Platform issues to the experts.

Looks like you escalated the ticket (which isn't a bad thing).

If things don't progress, contact me privately.