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support_suppor1
Participant
‎2019-02-10 08:15 PM

SGM randomly reboots

Hi,

Anyone experiencing the same issue? We have a dual chassis setup. We did not notice that the SGM reboots before applying the hotfix. After applying the HFA_105, the SGM reboots randomly without any error. We already raised this to TAC but so far no definite explanation. 

Thanks

3 Replies
PhoneBoy
Admin
Admin
‎2019-02-12 08:40 PM

Can you send me the SR in a private message?

0 Kudos
support_suppor1
Participant
‎2019-02-14 05:12 PM

Hi, 

I messaged the SR. Any insights? Or similar issues you encountered? 

Thanks

0 Kudos
PhoneBoy
Admin
Admin
‎2019-02-14 07:41 PM
In response to support_suppor1

You did, and unfortunately, I have to leave troubleshooting Scalable Platform issues to the experts.

Looks like you escalated the ticket (which isn't a bad thing).

If things don't progress, contact me privately.