Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Dan_Roddy
Collaborator

Sandblast contract issue

We purchased 4 years of Sandblast service - due to complexities in the licensing (1year+3years) our vendor had issues getting all the licensing aligned which resulted in an expired contract.  A chain of events on a network with sandblast locked in by GPO ensued...critical time sensitive pdf file downloads failed.  After 3 hours on the phone with licensing support the problem was fixed and sandblast service was restored.  It would be really nice if a (n) day delay could be implemented and maybe some notification before a Sandblast service was shutdown.  Any ideas on that would be greatly appreciated.

2 Replies
PhoneBoy
Admin
Admin

You should get a warning when near contract expiration when pushing policy to the gateway.

Also, the Gateways and Servers view in R80.x will show a red X in status when licenses are either expired or about to.

 

0 Kudos
Dan_Roddy
Collaborator

This is a little tricky, the license had not expired but the support contract had.  I never saw any errors except what I saw in the sandblast browser plugin for Chrome.

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events