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Participant

Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsulep

Users are receiving warning mails - "Required application(s) not found: Require CheckPoint/Sandblast Protect iOS :com.checkpoint.capsuleprotect".

any help is appreciate.

thanks in advance

4 Replies
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Admin
Admin

Pretty sure this is not an email we would send, but it might come from your Mobile Device Manager.
Do the users have the app installed?
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Participant

Hi, thanks for replying. Yes users device install with Sand Blast and showing active in console.

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Admin
Admin

This would be an issue with the MDM most likely. If you can tell me which MDM, I can at least point you in the right direction.

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Participant

hi, I am also suspecting the same. MDM is Mobile Iron