Infinity SOC evaluation - adding a gateway

[Ruan_Kotze]

Hi All,

I'm running a trial, but unfortunately the gateways in my UC account does not appear to be available for onboarding in Infinity SOC.  I logged a ticket with TAC, they could not help and instructed me to send a mail to Infinitydeals@checkpoint.com.

I've now sent several mails to that address but have not received so much as an acknowledgement - so how does one actually get assistance during an eval?

Thanks,
Ruan

[PhoneBoy]

I’d start with your local account team who can ensure the right resources are engaged.
If you’re not sure who that is, I should be able to look it up based on your email address and get you in contact with the right people.

[jon_g]

Hi Ruan, Could you share a screenshot of what you are getting? We would like to help.

[Ruan_Kotze]

Hi Jon,

The team did reach out, we're up and running.  I appreciate the offer of assistance though!

Regards,
Ruan