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Sapphire

sk163296 Management Platforms per SMB Appliance

We have received a new SMB sk: sk163296: Management Platforms per SMB Appliance

While the table itself is valuable (at least for historical reasons), the presented information for 1500 Series is incorrect! It reads Centrally Managed Version by R80.30 Jumbo Take_76 / R80.40 -  and although i can say nothing about R80.40, SMS R80.30 Jumbo Take_76 can not manage a 1550. As the model is not shown in Dashboard you can either:

- you disguise it as a 1490, then SW Version is shown as 77.20 and only access policy can be installed and TP policy c fails

- you can try to create an "other" R80.20 GW out of it, then TP policy can be installed but Access Policy fails

I have given appropriate feedback already...

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5 Replies
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Sapphire

Re: sk163296 Management Platforms per SMB Appliance

Even in disguise as 1490 we have an issue:

1550.jpg

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Iron

Re: sk163296 Management Platforms per SMB Appliance

Yep, same with LSM / Smart Provisioning on R80.30 JHF76 and 1550 Appliance.

Management rejected fetch for this module - version matching problem.
Security Policy Fetch Failed.
Unable to fetch the Security Policy from the Management Server

I suppose we have to wait till next Jumbo.

Regards
Jean-François (Schafi)
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Sapphire

Re: sk163296 Management Platforms per SMB Appliance

I know - but why publish an incorrect  sk163296 including wrong information ?

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Iron

Re: sk163296 Management Platforms per SMB Appliance

sk163296 was updated, but is still wrong 😄

Regards
Jean-François (Schafi)
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Employee+
Employee+

Re: sk163296 Management Platforms per SMB Appliance

it's not wrong, it's maybe not accurate.

you can manage 1500 series with the current Jumbo, but you need to copy configuration file to do so.

it's not complicated, but we should explain how to do so.

as no customer yet use centrally managed, it's not super urgent, but we will publish an SK explaining the procedure.

Next R80.30 jumbo will have built in support.

 

 

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