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Iron

invalid username or password checkpoin appliance 1490

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hello everyone,

i have checkpoint 1490 appliance 

i can't login in web ui with descriptio invalid username or password,

but when i login via ssh i can login with same username and password on webui

can you tell me how fix this

Capture.JPG

thanks and regards

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1 Solution

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You shouldn't delete everything in /tmp. It is a temporary partition, so deleting it probably won't cause any irreversible damage, but many processes are using files in it, so it might cause a crash and have to reboot.

You have to find what is filling the partition and why. Try using "du -h -d 1 /tmp" AND "du -h -d 1 /tmp/log" AND "du -h -d 1 /tmp/dbg" to find out. Post the result here if you want.

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Watch out for using special characters in passwords. We have run into a number of occasions where the password contains a special character like @, :, ? and #.
Regards, Maarten
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Iron

Capture1.JPG

 

this my disk resource /fwtmp just 31.2M

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Iron
but /tmp full 100%
is there a problem with /tmp ?
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The SK explains that the problem can be solved when you upgrade to a version greater than R77.20.40, if you can not upgrade you can try the workaround. I did this a few times when I could not upgrade and it worked for me. If I'm not mistaken, the only problem with doing the Workarround is losing the data in the reports. I once did the Workarround remotely and it worked for me too but I don't know if the tmp partition could influence in something.

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Iron

hi @Michael_Araujo thanks for your reply,

but i can't access the SK , because i don't have support subscription.
can you explain it solution from SK in here ?

thanks and regadrs

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Yes, the issue is probably related to the full TMP partition.

If it is ,a reboot will solve it.

If you can't reboot, you can use "du -d 1 /tmp" to check what is filling it. Your /tmp/dbg should probably be empty.

If it is not, you should investigate the cause. Reboot will clear it but it might fill up again.

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Iron

Hi @Pedro_Espindola  thanks for your reply,

 

can i delete /tmp from cli without reboot the device? 

and what impact when i remove all file in /tmp ?

 

thanks and regards

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You shouldn't delete everything in /tmp. It is a temporary partition, so deleting it probably won't cause any irreversible damage, but many processes are using files in it, so it might cause a crash and have to reboot.

You have to find what is filling the partition and why. Try using "du -h -d 1 /tmp" AND "du -h -d 1 /tmp/log" AND "du -h -d 1 /tmp/dbg" to find out. Post the result here if you want.

View solution in original post

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Iron

hi @Pedro_Espindola ,

 

thanks for your reply, 

 i delete all file in /tmp/log/local/

and solved this problem

 

best regards

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