Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Contributor

built-in status reporting missing on 1550

Hi there we manage a bunch of SMB gateways for a  client and the 1430 gateways have a built in appliance report that can be fairly useful.  however on the 1550 gateways this does not exist. 

REPORT SCREENSHOT.PNG

How would i get something similar on the 1550 gateway? 

0 Kudos
Reply
5 Replies
Highlighted
Admin
Admin

My locally managed 1590 has this report.

Screen Shot 2020-11-20 at 5.43.52 PM.png

Is your 1550 centrally managed?

0 Kudos
Reply
Highlighted
Contributor

yes it is centrally managed. 80.20 code

However the 1430 is also centrally managed. 77.20 code

 

which code is your 1590 running if i may ask?

0 Kudos
Reply
Highlighted
Champion
Champion

1590 only runs R80.20.xx code...

0 Kudos
Reply
Highlighted
Contributor

ok so the my 1550 is running the same code as your 1590 but i dont see any report. 

i guess being centrally managed is the difference then . 

 

 

0 Kudos
Reply
Highlighted
Admin
Admin

Centrally managed gateways generally don’t store logs locally, therefore nothing to run reports on through the local appliance.
Why this “worked” on older SMB appliances with R77.20, can’t say for sure, but it is expected behavior.

0 Kudos
Reply