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MAC addresses don't match

I had a bad experience migrating my SBM firewalls from 1100 to 1400. I now know that the correct steps of such process is by manually configure the whole policy and not just exporting the configuration from the old 1100 and then importing it to the new 1400.

When I did the importing process, the terminal output got corrupted when booting the firewall, all I got was some estrange characters. I recovered the "damaged" firewall by downgrading to the original firmware  version and then coming back to the recent one.

Now that I need to set it up again I notice that when booting up it warns that some MAC addresses don't match according to the following message.

Is there a way to fix this? This condition will give some erratic function in the future? This I couldn't fix after restoring to the original firmware.

 

 

 

 .' ___  |[  |                  [  |  _   |_   __ \         (_)          / |_
/ .'   \_| | |--.  .---.  .---.  | | / ]    | |__) | .--.   __   _ .--. `| |-'
| |        | .-. |/ /__\\/ /'`\] | '' <     |  ___// .'`\ \[  | [ `.-. | | |
\ `.___.'\ | | | || \__.,| \__.  | |`\ \   _| |_   | \__. | | |  | | | | | |,
 `.____ .'[___]|__]'.__.''.___.'[__|  \_] |_____|   '.__.' [___][___||__]\__/


power_init_board: EEPROM per device information - using defaults!
Board config ID: alpine_db (S1-L71)
NAND:  1024 MiB
  00:00.0     - 1c36:0002 - Network controller
  00:01.0     - 1c36:0001 - Network controller
  00:02.0     - 1c36:0002 - Network controller
  00:03.0     - 1c36:0001 - Network controller
  00:04.0     - 1c36:0011 - Cryptographic device
  00:05.0     - 1c36:0021 - Base system peripheral
pci_init_board_external: PCIE_0 no link found
PCIE_2: Link up. Speed 5GT/s Width x1
  01:00.0     - 1912:0015 - Serial bus controller
In:    serial
Out:   serial
Err:   serial
Net:   reg=26 data=36928
reg=26 data=36928
, al_eth1 [PRIME], al_eth0
Warning: al_eth0 MAC addresses don't match:
Address in SROM is         00:1c:7f:7e:cf:d1
Address in environment is  00:1c:7f:7e:cf:d2
, al_eth2
Warning: al_eth2 MAC addresses don't match:
Address in SROM is         00:1c:7f:7e:cf:d2
Address in environment is  7e:3f:04:88:7d:96
, al_eth3
Warning: al_eth3 MAC addresses don't match:
Address in SROM is         d2:7e:d3:d4:43:24
Address in environment is  7a:f4:c5:1e:88:14

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4 Replies
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Admin
Admin

Possible this may require an RMA.
Best to get the TAC involved here.

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There is nothing to do about then? Because I have four firewalls in the same condition.

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Admin
Admin

Fixing it will likely require an RMA.
Do the appliances work otherwise?

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One rebooted continuously every certain time and restored to current firmware; I corrected by restoring to defaults manually (ctrl+c and then choosing the right option from the menu). Apparently the others only shows the warnings at boot, buy that doesn't give confidence to put them in production.

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