cancel
Showing results for 
Search instead for 
Did you mean: 
Create a Post

Can I increase SD log retention in 1400 appliances?

Hello guys,

I see logs in the SD card of 1400 appliances are saved on the directories named 0 to 7 and log rotation is frequent.

I have a 16GB SD card but only 1GB (about 5 or 6 days) of logs are being saved.

Is it possible to increase the size or amount of log files saved in the SD card?

6 Replies

Re: Can I increase SD log retention in 1400 appliances?

SD cars from 8GB and 32GB are supported - and i have read no restriction on log size anywhere. Maybe you should involve TAC, but the 1400 is a maneged SMB, so logs should not be an issue as they are sent to the SMS...

0 Kudos
Highlighted

Re: Can I increase SD log retention in 1400 appliances?

Thanks Gunther.

Unfortunately, this 1400 is a locally managed cluster, so it does not support connection to our SMP or sending logs to a CP log server.

I was trying to send logs via syslog, but got the issues I asked about in Sending syslog from SMB - application fields are blank. Already opened a ticket about that.

I will open another ticket about this one.

Re: Can I increase SD log retention in 1400 appliances?

Thank you - a ticket is good here because why should the 14x0 Support 32 GB but only save 1GB of logs...

0 Kudos

Re: Can I increase SD log retention in 1400 appliances?

Hey guys.

Actually, I have opened a ticket to TAC about SD card log behavior few months ago, (regarding frequent log rotation, and file size in each folder (0-7) and I believe that RnD is aware of these symptoms and working on a fix.

I'm hoping the fix will be included in the next HFA80 but not guaranteed yet. (I'm asking them now!) 
Maybe you can give them a push too Smiley Happy

Re: Can I increase SD log retention in 1400 appliances?

Hello Tomohiro Hinoue‌,

TAC is asking me for information about your ticket so we can merge efforts in this investigation.

Do you have the SR number? You can contact me privately.

Did you get any news on this issue?

0 Kudos

Re: Can I increase SD log retention in 1400 appliances?

Hi Pedro,

I have been asking for updates about the fix, but unfortunately I have not received any news yet.
I will send you an DM later about the case number and details Smiley Happy