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1470 top

top gives Process cposd 1766% CPU - any explanation?

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11 Replies

Re: 1470 top

Lucky you, your appliance seems to have 18 cores Smiley Happy 

Joke. It appears to be some kind of bug.

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Re: 1470 top

You mean sk113161 Top command shows more than 100% CPU utilization for a process Smiley Happy. Issue here is that the internet access is down and reboot needed to resolve it. In that situation the screenshot was made. I have suggested to start resolving with USB firmware update .

XBensemhoun
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Re: 1470 top

upgrade from which version to which one ?

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Re: 1470 top

From the current version to the current version 😉 But not from WebGUI, but using a USB medium and replacing both primary and backup firmware with a fresh image.

XBensemhoun
Silver

Re: 1470 top

waw OKI ; is there a specific documentation to do so (replacing primary and backup firmwares) ?

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Re: 1470 top

See sk107592 How to perform a fresh/clean install of firmware on 600/700/1100/1400/1200R appliances via ...  A similar procedure (only using TFTP) was used in the old times with Edge/Safe@ SMB units 🙂

Re: 1470 top

Hi, 


Did you find the reason for this? I have similar issue , process is going to 500% and high latency is observed. 


Any tips for debugging this?  

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Re: 1470 top

What is the exact firmware version that is running ? 

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Re: 1470 top

77.20.81 

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Re: 1470 top

This happens on 2 completely isolated locations and only on 1 of the cluster members (on both isolated clusters). 

I´m guessing it has to do with the way the switch configuration is done, i´m also wondering if vmac could be a cause for this behaviour, that maybe the networking process is having issues with some packet that is being received and the network deamon goes crasy...

Re: 1470 top

I am using VMAC on our SMB cluster and I do not experience similar behavior. Run 'top' press '1' and copy top 8 lines at the time issue happens. Then paste them here. 

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