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Why does SSL Network Extender status stay as initializing?

We are running R80.10 and I am trying to access from IE11, Firefox and Chrome with no luck.

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3 Replies
Admin
Admin

Re: Why does SSL Network Extender status stay as initializing?

Are you using this?

It's basically required for most browsers these days: Mobile Access Portal and Java Compatibility - New Mobile Access Portal Agent technology 

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Highlighted

Re: Why does SSL Network Extender status stay as initializing?

Dameon,

Yes I am . We have the latest hotfixes applied.

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Admin
Admin

Re: Why does SSL Network Extender status stay as initializing?

It's possible you may need to apply some of the workarounds here: Some SSL VPN functionality breaks as a result of a Java update to version 7 update 51 (7u51) and abo... 

Otherwise I suggest opening a TAC case so we can troubleshoot.