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rajesh_s
Nickel

VPN Client disconnecting every 10 to 15 minutes

Hi All,

We are Running R77.30 and configured Remote access vpn, Client we are using E80.65.

I am able to connect to successful first time but after every 10 to 15 minutes disconnecting client and saying error "VPN tunnel has disconnected and failed   to renew the encryption keys.Any idea?.

“[11 Apr 18:07:54] IKE tunnel disconnected, error code=-1000. Reason: Failed to renew Encryption keys.”

”11 Apr 18:24:52] IKE connection failed, error code=-1000. Reason: Internal error: Cannot connect to gateway: Transport failed..”

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Re: VPN Client disconnecting every 10 to 15 minutes

Sorry to revive an old thread, but did you find a solution?  I am also seeing this;

[17 Nov 21:06:33] IKE tunnel disconnected, error code=-1000. Reason: Failed to renew Encryption keys.

[17 Nov 21:06:33] Client state is connected

[17 Nov 21:06:33] Tunnel (3) disconnected. State is connected.  cancelling connection.

I have already followed: sk116432 to change:

  • fw ctl set int ipsec_use_p1_src_ip 1

 However the users ar still reporting disconnections to this specific gateway.  Others are fine....

Did you manage to fix this?

Thanks!

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