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Anyone get VPN installed on Mac highSierra?

I've got a Mac user (yeah I know) that is having issues with setting up Endpoint Security VPN on his HighSierra OS.  The message says "the installation was completed successfully", but he also gets a simultaneous error saying Failed to create TrAPI.  Tried to install again without any AV running.  Still the same.  I'll get him to try to uninstall the AV and then test again.  Not much on Google for this error though.

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6 Replies
Admin
Admin

Re: Anyone get VPN installed on Mac highSierra?

Which version of client?

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Re: Anyone get VPN installed on Mac highSierra?

The newest one off the website.

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Admin
Admin

Re: Anyone get VPN installed on Mac highSierra?

"Newest one off the website" can change, which is why I ask explicitly. 

But let's assume E80.71.

I've seen a couple reports of this issue, but I haven't seen an explanation for it.

I'll see if I can get one, but I recommend opening a TAC case in the meantime.

Re: Anyone get VPN installed on Mac highSierra?

I am using E80.71 on HighSierra w/o any problems. I ran a search on Google about it and this post seems to talk about exactly the same error:

Mac OS X and checkpoint VPN 

Admin
Admin

Re: Anyone get VPN installed on Mac highSierra?

Since the solution they mention is pretty simple, I'll just copy/paste it here:

chmod 755 /usr/local/lib

STEVE ENS‌ did this work?

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Re: Anyone get VPN installed on Mac highSierra?

I'll get him to test and report back.

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