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STEVE_ENS
Contributor

Anyone get VPN installed on Mac highSierra?

I've got a Mac user (yeah I know) that is having issues with setting up Endpoint Security VPN on his HighSierra OS.  The message says "the installation was completed successfully", but he also gets a simultaneous error saying Failed to create TrAPI.  Tried to install again without any AV running.  Still the same.  I'll get him to try to uninstall the AV and then test again.  Not much on Google for this error though.

6 Replies
PhoneBoy
Admin
Admin

Which version of client?

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STEVE_ENS
Contributor

The newest one off the website.

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PhoneBoy
Admin
Admin

"Newest one off the website" can change, which is why I ask explicitly. 

But let's assume E80.71.

I've seen a couple reports of this issue, but I haven't seen an explanation for it.

I'll see if I can get one, but I recommend opening a TAC case in the meantime.

HristoGrigorov

I am using E80.71 on HighSierra w/o any problems. I ran a search on Google about it and this post seems to talk about exactly the same error:

Mac OS X and checkpoint VPN 

PhoneBoy
Admin
Admin

Since the solution they mention is pretty simple, I'll just copy/paste it here:

chmod 755 /usr/local/lib

STEVE ENS‌ did this work?

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STEVE_ENS
Contributor

I'll get him to test and report back.

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