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R80.10 B005 SmartConsole issues on 4K display

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Has anyone else tried the B005 R80.10 SmartConsole on a 4k (3840x2160) display? Just tried and it's unusable - scaling issues and parts of the screen disappearing. Played a little with Windows compatibility settings to no avail. Screenshot attached. Running in a VM at 1080p is a workaround 🙂

1 Solution

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Danny
Pearl

Re: R80.10 B005 SmartConsole issues on 4K display

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I suggest to open a support ticket with TAC and request the latest ongoing build of the R80.10 SmartConsole release (currently: Build 013).

5 Replies
Danny
Pearl

Re: R80.10 B005 SmartConsole issues on 4K display

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I suggest to open a support ticket with TAC and request the latest ongoing build of the R80.10 SmartConsole release (currently: Build 013).

Re: R80.10 B005 SmartConsole issues on 4K display

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4K and various DPI resolutions have been supported since the launch of R80.10. For issues, please open support tickets.

0 Kudos

Re: R80.10 B005 SmartConsole issues on 4K display

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Just as info, i have latest build of smart console and i have the same issue still.

0 Kudos

Re: R80.10 B005 SmartConsole issues on 4K display

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can you share your support ticket number in private?

0 Kudos

Re: R80.10 B005 SmartConsole issues on 4K display

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I did not open yet, i stumbled on this article and tried the latest version first. 

I will probably open one on Monday then.