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Publishing changes - Publish failed Action Failed due to an Internal Error

After making a number of changes, which included creating VPN communities and network objects, I tried to publish and install and got the following error message.

'Publish failed Action Failed due to an Internal Error'

Another administrator logged in made a change in his session and was able to publish the new changes, however he tried to publish my changes and got the exact same error. 

Anyone had this issue before there's 94 changes which needs to be published Smiley Sad

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5 Replies

Re: Publishing changes - Publish failed Action Failed due to an Internal Error

Hi, we would like to take a look at it and fix it to the benefit of all our customers. Can you please open a support ticket?

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Re: Publishing changes - Publish failed Action Failed due to an Internal Error

Hi Tomer,

Thank you for responding, I have a live chat open at the minute and seem to be getting passed from engineer to engineer - currently on the 3rd engineer, will keep you posted.

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Re: Publishing changes - Publish failed Action Failed due to an Internal Error

Hi Tomer,

Just to update you, support ticket is now open. 

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Re: Publishing changes - Publish failed Action Failed due to an Internal Error

In case anyone comes across this post/issue, TAC were not able to resolve this and due to time constraints I redid all my changes again. 

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Employee
Employee

Re: Publishing changes - Publish failed Action Failed due to an Internal Error

Hi,

We have analyzed the code and this has been fixed in R80.20

We will work to deliver the fix to R80.10 jumbo hotfixes as well.

 

Thanks,

Arik