Finding Log by the UserCheck Reference Number

[Dor_Marcovitch]

hey

what is the purpose of the Reference Number on the UserCheck block page if i cannot search it on the SmartLog, or there is a special way to search it there ? 

[Vladimir]

I believe your logging should be configured as detailed or extended in order to see the User Check events in a SmartLog.

[Pedro_Espindola]

It should show up in SmartLog. That's exactly the purpose of this number. It it does not show up, you have an issue with SmartLog.

[Aitor_Carazo]

In R80.20 try finding it between asterisks, like

*reference_numer*