We have been locked out of our R80.10 MDS since yesterday around noon PST due to a known issue with Smart Update breaking the internal automatic Sync jobs. We were installing a hotfix for another cloud guard licensing issue which required a reboot. We have been waiting for Israel R&D to join our remote session for a couple of hours now and instead they have just requested logs from our MDS. All this has done is prolong the time to a solution, and in turn keep us locked out. Time of lock out now 20 + hours.
We have the process to disable the internal auto sync and want to avoid this but is not looking like we can much longer.
Does anyone know of a fix for this issue, that is apparently fixed in R80.20 but not in R80.10 besides a hotfix or disabling the internal HA auto sync functions?
