Capsule Connect - iOS - missing Site / Certificate NULL

[Soeren_Rothe]

Hello,

we use Capsule Connect with iOS 12 (also with older iOS versions it happened) and we see two issues. 

1)

From time to time the certificate is missing in the Site, it says: Certificate NULL. The user needs to search the correct certificate inside the Capule Connect App and afterwards it works again. It happens more or less once a month or more often.

2)

Some user experience issues regarding the Site, it is missing. They need to recreate the Site and select the saved certificate.  

Are these known issues ? 

Thanks

Sören

[G_W_Albrecht]

I would involve TAC - does not sound like a correct behaviour !