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Scott_Paisley
Advisor
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smartconsole not auto-updating

Hi

Smartconsole R81 has been updated to 553 on the checkpoint website, but our 552 installations have not automatically updated.

Do we need to so something?

Thanks

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Tomer_Noy
Employee
Employee

The latest R81 SmartConsole was just released and we have a gradual process of rolling it out to customers. It will probably take a few more days until you get the update.

In the future, we plan to accelerate this as we see customers are eager to get it ASAP.

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mcatanzaro
Employee
Employee

Check out this SK: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

It goes over the requirements and limitations etc.  

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Scott_Paisley
Advisor

I read it.

We have the PROGRAM folder, and the folder for the current version, but it has not downloaded the new version

Thanks

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PhoneBoy
Admin
Admin

Yeah, my R81 SmartConsole updated from 550 to 552, but not to 553.
@Dima_M @Tal_Paz-Fridman ?

 

Tomer_Noy
Employee
Employee

The latest R81 SmartConsole was just released and we have a gradual process of rolling it out to customers. It will probably take a few more days until you get the update.

In the future, we plan to accelerate this as we see customers are eager to get it ASAP.

Scott_Paisley
Advisor

OK, thanks. Unexpected behaviour, but by design.

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the_rock
Legend
Legend

Thats really good news...I always wondered if that was something that would eventually be implemented.

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