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israelgl
Participant

SmartEvent don't creat SAM block request event

hey all

i have a auto reaction that works fine and create SAM rule for 30m on my gateways.

in addition, i tried to add "Informtional>SAM block request" policy in the smart event, but even when a SAM created it's not creating the event.

i see control logs that shows SAM rule was created, but still no event on it.

in the event definition it supposed to act when it match: service - 18183 and type - Control.

why it's not working?

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4 Replies
PhoneBoy
Admin
Admin

Screenshot?
Version/JHF level of management and relevant gateway?
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israelgl
Participant

i have 2 gateway in cluster with R80.30 take 111

SMS and SmartEvent servers with R80.30 take 155

and some screensots attached

 

 

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PhoneBoy
Admin
Admin

You did push the event policy after making this change, correct?
Otherwise, a TAC case may be in order.
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israelgl
Participant

of course.

thanks

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