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Stelios_Andreou
Participant

SMS HA "Failed to connect to the peer"

Hello mates,

 

I have HA R80.20 SMS and today the connection between them has been lost.

 

Before I proceed to this solution: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

I notice that from Primary SMS SmartConsole I can't open any object now, including all gateways, primary SMS itself and secondary SMS. 

 

Can you help me out?

Many thanks.

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3 Replies
G_W_Albrecht
Legend
Legend

Management HA has been prone to such errors for a long time - this is the reason i prefer SMS in VM instead of Management HA. Out of my experience, you better contact TAC before trying something on your own that could make things much worse...

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Stelios_Andreou
Participant

Thank for the advise G_W_Albrecht!

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PhoneBoy
Admin
Admin

That SK refers to multi-domain management and is different from management HA.
Agree you should engage with the TAC on this.

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