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Con_CP
Explorer

Migrate Export failing on R80.30

Hello all,

I'm facing an issue with migrate export. It keeps failing (trying export to R80.40 and R81) with no obvious reason at the logs

./migrate_server export -skip_upgrade_tools_check -v R81 /var/log/cp_export_R81.tgz

16Dec2020-130002: Failed to export: Task was interrupted because of server restart
Detailed upgrade report is available at /opt/CPsuite-R80.30/fw1/log/upgrade_report-2020.12.16_12.54.46.html

I tried this many times. Also i don't have EPM (read many posts about EPM causing issues)

 

Any ideas ?

 

Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg_splat-lv_current 40G 24G 14G 64% /
/dev/sda1 289M 40M 235M 15% /boot
tmpfs 5.9G 4.0K 5.9G 1% /dev/shm
/dev/mapper/vg_splat-lv_log 204G 142G 52G 74% /var/log

 

LVM overview
============
Size(GB) Used(GB) Configurable Description
lv_current 40 24 yes Check Point OS and products
lv_log 210 142 yes Logs volume
upgrade 44 N/A no Reserved for version upgrade
swap 8 N/A no Swap volume size
free 27 N/A no Unused space
------- ----
total 329 N/A no Total size

 

[16 Dec 12:54:57] [GetProductVersion] Got product's version
[16 Dec 12:54:57] ..<-- GetProductVersion
[16 Dec 12:54:57] ..--> CompareVersionSets
[16 Dec 12:54:57] ...--> IsVersionSetValid
[16 Dec 12:54:57] ...<-- IsVersionSetValid
[16 Dec 12:54:57] ...--> IsVersionSetValid
[16 Dec 12:54:57] ...<-- IsVersionSetValid
[16 Dec 12:54:57] [CompareVersionSets] Source version: 6.0,5,0
[16 Dec 12:54:57] [CompareVersionSets] Destination version: 6.0,4,8
[16 Dec 12:54:57] [CompareVersionSets] Destination version is earlier
[16 Dec 12:54:57] ..<-- CompareVersionSets
[16 Dec 12:54:57] [CondRenInstalled::IsConditionHolds] Version installed on the machine already includes Ren
[16 Dec 12:54:57] .<-- CondRenInstalled::IsConditionHolds
[16 Dec 12:54:57] [ConditionalExecutor::exec] Condition holds, executing activity
[16 Dec 12:54:57] .--> ModifiedInspectChecker::exec
[16 Dec 12:54:57] ..--> GetMigrateUtilPath
[16 Dec 12:54:57] ...--> UpgradeMacroReplacer::Instance
[16 Dec 12:54:57] ...<-- UpgradeMacroReplacer::Instance
[16 Dec 12:54:57] [GetMigrateUtilPath] Looking for migrate helper utility in path '/opt/CPupgrade-tools-R81/bin//migrate_utils/update_inspect_files'
[16 Dec 12:54:57] ...--> UpgradeMacroReplacer::Instance
[16 Dec 12:54:57] ...<-- UpgradeMacroReplacer::Instance
[16 Dec 12:54:57] [GetMigrateUtilPath] Utility is not found in this path, presuming it is in default location at '/opt/CPupgrade-tools-R81/bin//update_inspect_files'
[16 Dec 12:54:57] ..<-- GetMigrateUtilPath
[16 Dec 12:54:57] ..--> GetCMPProductDirList
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPR7520CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPR7540CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPR76CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPSFWR77CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPR77CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPR75CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPNGXCMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPSG80CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPR71CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPSG80R75CMP-R80.30to the list
[16 Dec 12:54:57] [GetCMPProductDirList] Adding /opt/CPSFWR80CMP-R80.30to the list
[16 Dec 12:54:57] ..<-- GetCMPProductDirList
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR7520CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR7520CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR7540CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR7540CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR76CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR76CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSFWR77CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSFWR77CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR77CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR77CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR75CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR75CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPNGXCMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPNGXCMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSG80CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSG80CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR71CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPR71CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSG80R75CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSG80R75CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSFWR80CMP-R80.30/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPSFWR80CMP-R80.30/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> ExecCommandGetOutput
[16 Dec 12:54:57] [ExecCommandGetOutput] Going to execute command: '/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPsuite-R80.30/fw1/lib'
[16 Dec 12:54:57] [ExecCommandGetOutput] Command completed with an exit code -1
[16 Dec 12:54:57] [ExecCommandGetOutput] ERR: The given exit code indicates an error
[16 Dec 12:54:57] ..<-- ExecCommandGetOutput
[16 Dec 12:54:57] [ModifiedInspectChecker::exec] Command's output:
-------------------------------------
/opt/CPupgrade-tools-R81/bin//update_inspect_files -mode export -path /opt/CPsuite-R80.30/fw1/lib: No such file or directory
-------------------------------------
[16 Dec 12:54:57] ..--> Announcer::Announcer
[16 Dec 12:54:57] ..<-- Announcer::Announcer
[16 Dec 12:54:57] ..--> Announcer::exec
[16 Dec 12:54:57] ...--> IsRunningInteractively
[16 Dec 12:54:57] ....--> GetConfig
[16 Dec 12:54:57] ....<-- GetConfig
[16 Dec 12:54:57] fwobj_hierarchic_getobj: Failed to locate attribute 'inplace_upgrade' .
[16 Dec 12:54:57] fwobj_hierarchic_getobj: Failed to locate attribute 'migrating_mds' .
[16 Dec 12:54:57] [IsRunningInteractively] Running non-interactively
[16 Dec 12:54:57] ...<-- IsRunningInteractively
[16 Dec 12:54:57] ..<-- Announcer::exec
[16 Dec 12:54:57] .<-- ModifiedInspectChecker::exec
[16 Dec 12:54:57] <-- ConditionalExecutor::exec
[16 Dec 12:54:57] [ActivitiesManager::exec] Activity 'ConditionalExecutor' succeeded
[16 Dec 12:54:57] [ActivitiesManager::exec] Executing activity 'Announcer'
[16 Dec 12:54:57] --> Announcer::exec
[16 Dec 12:54:57] .--> IsRunningInteractively
[16 Dec 12:54:57] ..--> GetConfig
[16 Dec 12:54:57] ..<-- GetConfig
[16 Dec 12:54:57] fwobj_hierarchic_getobj: Failed to locate attribute 'inplace_upgrade' .
[16 Dec 12:54:57] fwobj_hierarchic_getobj: Failed to locate attribute 'migrating_mds' .
[16 Dec 12:54:57] [IsRunningInteractively] Running non-interactively
[16 Dec 12:54:57] .<-- IsRunningInteractively
[16 Dec 12:54:57] <-- Announcer::exec
[16 Dec 12:54:57] [ActivitiesManager::exec] Activity 'Announcer' succeeded
[16 Dec 12:54:57] [ProgressUpdater::UpdateProgressToGaia] Progress Updated to '95.7447
[16 Dec 12:54:57] [ActivitiesManager::exec] Executing activity 'ConditionalExecutor'
[16 Dec 12:54:57] --> ConditionalExecutor::exec
[16 Dec 12:54:57] [ConditionalExecutor::exec] Executing condition for activity 'Announcer'
[16 Dec 12:54:57] .--> NotCondition::IsConditionHolds
[16 Dec 12:54:57] ..--> UserOptionChecker::IsConditionHolds
[16 Dec 12:54:57] [UserOptionChecker::IsConditionHolds] Checking whether option have_source_dir is set
[16 Dec 12:54:57] ...--> GetConfig
[16 Dec 12:54:57] ...<-- GetConfig
[16 Dec 12:54:57] fwobj_hierarchic_getobj: Failed to locate attribute 'have_source_dir' .
[16 Dec 12:54:57] [UserOptionChecker::IsConditionHolds] No, option is not set
[16 Dec 12:54:57] ..<-- UserOptionChecker::IsConditionHolds
[16 Dec 12:54:57] [NotCondition::IsConditionHolds] After applying 'not' to a condition the result is: 1
[16 Dec 12:54:57] .<-- NotCondition::IsConditionHolds
[16 Dec 12:54:57] [ConditionalExecutor::exec] Condition holds, executing activity
[16 Dec 12:54:57] .--> Announcer::exec
[16 Dec 12:54:57] ..--> IsRunningInteractively
[16 Dec 12:54:57] ...--> GetConfig
[16 Dec 12:54:57] ...<-- GetConfig
[16 Dec 12:54:57] fwobj_hierarchic_getobj: Failed to locate attribute 'inplace_upgrade' .
[16 Dec 12:54:57] fwobj_hierarchic_getobj: Failed to locate attribute 'migrating_mds' .
[16 Dec 12:54:57] [IsRunningInteractively] Running non-interactively
[16 Dec 12:54:57] ..<-- IsRunningInteractively
[16 Dec 12:54:57] .<-- Announcer::exec
[16 Dec 12:54:57] <-- ConditionalExecutor::exec
[16 Dec 12:54:57] [ActivitiesManager::exec] Activity 'ConditionalExecutor' succeeded
[16 Dec 12:54:57] [ActivitiesManager::exec] Activities execution finished successfully
[16 Dec 12:54:57] [ActivitiesManager::exec] Designated exit code is 0
[16 Dec 12:54:57] --> CleanupManager::Instance
[16 Dec 12:54:57] <-- CleanupManager::Instance
[16 Dec 12:54:57] --> CleanupManager::DoCleanup
[16 Dec 12:54:57] [CleanupManager::DoCleanup] Starting to perform cleanup
[16 Dec 12:54:57] .--> NoSpaceNotifierCleaner::exec
[16 Dec 12:54:57] [NoSpaceNotifierCleaner::exec] Starting notificator about lack of space during export
[16 Dec 12:54:57] [NoSpaceNotifierCleaner::exec] Export completed successfully, nothing to do
[16 Dec 12:54:57] .<-- NoSpaceNotifierCleaner::exec
[16 Dec 12:54:57] .--> DirCleaner::exec
[16 Dec 12:54:57] [DirCleaner::exec] Going to remove directory '/opt/CPsuite-R80.30/fw1/tmp/migrate/'
[16 Dec 12:54:58] .<-- DirCleaner::exec
[16 Dec 12:54:58] [CleanupManager::DoCleanup] Completed the cleanup
[16 Dec 12:54:58] <-- CleanupManager::DoCleanup

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7 Replies
PhoneBoy
Admin
Admin

What does the referenced upgrade report say?

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Con_CP
Explorer

Capture2.JPG

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chrominek
Contributor

Have you solved this issue? I have similar content in log with R80.40 -> R81, but all "green" before "User Data" - migrate_server export -v R81 -skip_upgrade_tools_check  ...  fails at 18%. migrate_server.png

andylee
Explorer

Hi,

Have you resolve your issue? 
I got the same one. I found out that there is a file missing in the tools and it cannot locate in other directory. 
Thus the export was fail.

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Itai_Minuhin
Employee
Employee

Hi, 

 

I'm sorry for your bad experience.

I will appreciate if you can share more information about the missing file, so we will be able to fix the issue. 

You can email me directly. 

 

Thanks, 

Itai

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AkosBakos
Contributor

Hi Itai,

Same here. I wanted to go from R80.30 -> R80.40. At 68% I got his message:

18Nov2021-165654: Failed to export: Task was interrupted because of server restart

I rebuilt the SmartCenter in my lab. You can have a look at on this, if you want.

BR

Akos

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K_montalvo
Advisor

Hello how did you were able to get to this report while the import/export in process?

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