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Ihenock1011
Advisor

Log file retrieval

Hi All,

Our SMS doesn't show logs after 15 days. However, I observed logs in the /var/log/opt/CPsuite-R81.10/fw1/log directory. How can I retrieve these logs and have them displayed on the Smart Console?

Thanks

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Lesley
Leader Leader
Leader

I think these are the index logs. Under the relevant object in SmartConsole you can open it and see under logs what days have been set there. If this matches the 15 says it means it works as it should. Can you confirm if you search logs you can search further back then 15 days? It could be a bit slower if you search further back of time. This is normal. index logs makes searching more quick but use more disk space. 

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