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ACEGYRA
Participant

CHECKPOINT MANAGEMENT SERVER || INTERNAL ERROR

We are facing issues in checkpoint management server while adding new VPN users from smartconsole.0.1A72.png

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4 Replies
PhoneBoy
Admin
Admin

Version/JHF?
First, I'd try a cprestart on the management server just to make sure it's not something transient.
Otherwise, you might want to confirm it's this and contact the TAC: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut... 

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ACEGYRA
Participant

its r80.20 with latest hotfix

already tried with cprestart but still getting the same error.

 

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G_W_Albrecht
Legend
Legend

I would suggest to contact TAC to get it resolved!

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ACEGYRA
Participant

Smart console has crashed coz of this we are getting this error,currently working with tac to get it resolved.

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