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Geomix7
Collaborator

show different object name in logs

Dear Support Team,

I had an object name XXX with sample IP address 1.2.3.4.Then i create a new object with name ZZZZ and  IP address 1.2.3.4 and they didn't inform me that there was already created object.

By searching on object explorer i saw new object name ZZZZ for IP address 1.2.3.4.Then when i search in logs i saw name XXX.

 

Any advice how to resolve it?

 

 

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10 Replies
G_W_Albrecht
Legend
Legend

I would suggest to delete the object with wrong IP.

CCSE CCTE CCSM SMB Specialist
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Geomix7
Collaborator

There wasn't exist. i also check in the GuiDBedit
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Maik
Advisor

Did you try to search for it via the management api/cli?
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Geomix7
Collaborator

Please provide commands please?
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G_W_Albrecht
Legend
Legend

I would suggest to contact TAC - GuiDBedit manipulations can destroy very, very much, so it should not be used except when TAC provides the exact procedure...

CCSE CCTE CCSM SMB Specialist
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Maik
Advisor

Edit: Of course you need to be at least at R80 on the management side in order to have the mgmt api/cli. If you want to execute the below commands directly on the cli you need to add "mgmt_cli " in front of the command. You can simply use them 1:1 as mentioned (with the changed filter expression) should you want to execute them from the SmartConsole "Command Line".

 

> show objects filter "1.2.3.4"

from: 1
to: 3
total: 3
objects:
- uid: "42e9d144-afe7-4d9e-88dc-f027e2ca92e6"
name: "All_Internet"
type: "address-range"
domain:
uid: "41e821a0-3720-11e3-aa6e-0800200c9fde"
name: "SMC User"
domain-type: "domain"
ipv4-address-first: "0.0.0.0"
ipv4-address-last: "255.255.255.255"
- uid: "d5fe59ca-268a-423c-8941-d21af54f5f7e"
name: "Testhost1"
type: "host"
domain:
uid: "41e821a0-3720-11e3-aa6e-0800200c9fde"
name: "SMC User"
domain-type: "domain"
ipv4-address: "1.2.3.4"
- uid: "0d11ab6d-f3d1-4a66-a771-ca3a861a3bd2"
name: "Testhost2"
type: "host"
domain:
uid: "41e821a0-3720-11e3-aa6e-0800200c9fde"
name: "SMC User"
domain-type: "domain"
ipv4-address: "1.2.3.4"


Replace the filter argument "1.2.3.4" with the IP of your duplicated object. Once you have the result take note of the related UID of the entry that you want to delete. Afterwards execute the related delete command; e.g.:

delete host uid d5fe59ca-268a-423c-8941-d21af54f5f7e

Note: If the object is not one of the type "host" you need to change the related delete command respectively.

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Geomix7
Collaborator

Thank for the info but the issue is not solve i just verify that ZZZ exist and XXX not.
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G_W_Albrecht
Legend
Legend

I would still suggest to contact TAC...

CCSE CCTE CCSM SMB Specialist
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Maik
Advisor

Well was worth a try - seems like something really messed up your database. Better contact TAC in order to get this resolved without any resulting issues
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Geomix7
Collaborator

Thanks for support..I will contact TAC
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