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Smartview Monitor stops running

We are running Smartview monitor on R80.10 and it seems to go down without reason.

I have already had to restart it on our external cluster but today have tried to use is on all 4 firewalls and all 4 are showing down.

I have rerun the command rtmstop && rtmstartto stop and restart it on one of them which brought it back to life.

Question is why does it keep going down.

 

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3 Replies

Re: Smartview Monitor stops running

Hi Beverley,

Could you provide us with the output of the following command please:

cpwd_admin list

As well as the following files:

$FWDIR/log/cpstat_monitor.elg
$CPDIR/log/cpwd.elg
/var/log/messages

Many thanks.

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Re: Smartview Monitor stops running

cpwd_admin list

APP        PID    STAT  #START  START_TIME             MON  COMMAND

CPVIEWD    9194   E     1       [14:56:19] 22/11/2018  N    cpviewd

HISTORYD   22441  E     1       [12:55:34] 21/2/2019   N    cpview_historyd

CPD        9227   E     1       [02:27:09] 28/4/2019   Y    cpd

MPDAEMON   9218   E     1       [14:56:21] 22/11/2018  N    mpdaemon /opt/CPshrd-R80/log/mpdaemon.elg /opt/CPshrd-R80/conf/mpdaemon.conf

CPHAMCSET  9488   E     1       [14:56:27] 22/11/2018  N    cphamcset -d

CI_CLEANUP 9537   E     1       [14:56:32] 22/11/2018  N    avi_del_tmp_files

CIHS       9551   E     1       [14:56:32] 22/11/2018  N    ci_http_server -j -f /opt/CPsuite-R80/fw1/conf/cihs.conf

FWD        9562   E     1       [14:56:32] 22/11/2018  N    fwd

LPD        1105   E     1       [01:33:22] 26/3/2019   N    lpd

RTMD       20633  E     1       [15:28:10] 9/4/2019    N    rtmd

DASERVICE  20199  E     1       [16:43:44] 1/5/2019    N    DAService_script

WSDNSD     21287  E     1       [15:36:49] 22/11/2018  Y    wsdnsd

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Re: Smartview Monitor stops running

How do I attach the logs to this post?
we do not have a cpstat_monitor.elg file but do have the other two.
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