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Smartevent MHT file format

Is there a way to change mail alert format from MHT to another e.g pdf or clear html format? (R80.10)
I configured automated reactions for smart event policies and I receive mails with MHT file and many GIF file attachments.


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I have the same problem on R80.20

Is there any form to change format?

I also have another installation sending emails just fine.

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yes we have exactly the same issue.
we used Smartevent very extensively for our customers, and since we updated to R80.10 we have all graphical elements in the *.MHT as extra attachments in the email ...
This behavior creates ticket without text, just attachments ..

we have created a TAC ticket, but with little results so far.

please check the screenshots ...

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