cancel
Showing results for 
Search instead for 
Did you mean: 
Create a Post
BeaconBits
Nickel

Log Monitor Dashboard - Query failed!

Hello Everyone,

 

I am wondering if anyone could help me in this. I cannot see any data/statistics/graphs in the dashboard.

It looks like one of the services are being stopped.

- Picture attached!

 

Please help!

 

Regards,

B

 

0 Kudos
5 Replies
Admin
Admin

Re: Log Monitor Dashboard - Query failed!

Is this in SmartConsole or SmartView?
0 Kudos
BeaconBits
Nickel

Re: Log Monitor Dashboard - Query failed!

Thanks @PhoneBoy for your reply.

Yes, it's SmartConsole. R80.20.

 

Regards,

B

0 Kudos
Ryan_Ryan
Copper

Re: Log Monitor Dashboard - Query failed!

this happens to us quite often too. 

 

I would recommend trying a cpstop/cpstart on the manager. After we did that it took some 12 hours before data was available again.

0 Kudos
BeaconBits
Nickel

Re: Log Monitor Dashboard - Query failed!

@Ryan_Ryan Thanks for your help.

 

Would cpstop and cpstart will stop the Management  Server?

Is it safe to do it?

 

0 Kudos
Highlighted

Re: Log Monitor Dashboard - Query failed!

Yes, this is safe it's not impact your production. anyhow, we do on the Management Server.

command : cpstop;cpstart

This will restart the services.

To check the established services then run below command

cpwd_admin list

regards
@Chinmaya Naik


0 Kudos