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Ivory

IPS Bug in R80.30

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Hi everybody

We updated this week our Cluster from R80.10 to R80.30. The Update itself wasn't a problem. The only thing that did not work, was the IPS. We were not able to install the policy. the installation always faild with the status:

2019-12-13 13_13_04-AW_ [#I002769] Probleme mit IPS Blades nach Upgrade auf R80.30 - Nachricht (HTML.jpg

 

It took me a while to figure the issue out. The following entry in the cpd.elg took me to the right track:

malware_policy_get_ips_new_protections_settings: incorrect new_protections_exclude_performance_impact
malware_policy_get_ips_settings: malware_policy_get_ips_new_protections_settings failed
malware_policy_config: Failed to read ips_config
configload_download: configload_gw_vtable_extra_data() failed
Fetching Threat Prevention policy failed

 

If you have the setting "Very Low" in the "IPS Staging Configuration", then the install will fail.

2019-12-13 12_22_45-fw-mgmt - SmartConsole.jpg

Every other setting is working. Feature or Bug? 😉 Maybe someone of Checkpoint is seeing this. I don't know if it's a known issue. I did not find anything about it in the knowledgebase.

 

 

 

 

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Employee
Employee

Re: IPS Bug in R80.30

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Hello dergio,

We managed to reproduce the issue and find the bug.

Naturally, we will fix it.

Thank you,

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4 Replies
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Admin
Admin

Re: IPS Bug in R80.30

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Does it work if you set Performance Impact to one of the other settings (e.g. Low)?
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Admin
Admin

Re: IPS Bug in R80.30

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Please open a support case

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Employee
Employee

Re: IPS Bug in R80.30

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Hello dergio,

We managed to reproduce the issue and find the bug.

Naturally, we will fix it.

Thank you,

View solution in original post

Highlighted
Ivory

Re: IPS Bug in R80.30

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Hi everybody

 

Thank you very much for your replies. Thank you to Checkpoint for fixing it. 😉

@PhoneBoy 

It only happens with the setting "Very Low". Every other setting is just fine.

 

Kind regards

Gion

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