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jharon
Explorer

Export function on Smart console greyed out

Hi Folks,

I am currently using two smart console versions r80.30 and r81 and am experiencing difficulties exporting the security policy. Whenever I click on actions, the 'Export' link is greyed out.

Was wondering if any of you experienced the same issue. If so, how was it resolved? 

Thank you,

Jamal

 

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2 Replies
PhoneBoy
Admin
Admin

I assume you're referring to export here:

Screen Shot 2021-06-16 at 8.41.45 PM.png

What permission profile does your user have?
That said, I just tried it with a Read Only user and it worked.
Suggests maybe a TAC case is in order.

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GrassF
Participant

Hi,

we are experiencing the same issue with R80.40 and R81. The Export for NAT is OK, but that of the Policy is greyed out.

We use to export policy each month without any issue, but now that option is greyed out. We have not made any software update since the last export.

Have you resolved the issue?

Any idea on how to solve this issue?

Thank you,

Grass

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